The actual operator runs on WhatsApp.
Open any "AI for small business" guide: step one — connect Stripe. Step two — connect HubSpot. Step three — webhook your inventory. Most Egyptian, Saudi, or Gulf SMBs don't have any of those. They have a WhatsApp, a book of customers, and a guy named Ahmed who does the books on Thursdays.
That's not a worse business — it's a different operating reality. AI that respects the reality beats AI that demands the operator change everything first.